The clinic profile gathers in one place everything a patient should know before booking: logo, description, photos, opening hours, address with a map, amenities, prices and the team. You edit it under Clinic → Profile.
What is not there today. The separate public clinic page at heltio.pl/gabinet/… is switched off for the beta — typing that address ends in a message saying the page has been removed. That includes the View public page link inside the editor itself. The profile data is not dead, though: the name, logo, city, phone, email address and specializations are shown to patients in the online booking header. The description, gallery, hours and amenities wait for the public page to come back.
How to do it
Open Clinic → Profile
The screen is called Edit clinic profile. At the top sits the publication status bar, and below it the sections in the order a patient will see them.
Under 1 is the heading of the first section — the rest follow one under another, in the same order. Under 4 is the Publish clinic button, inactive until the checklist is entirely green.
Upload the logo, cover photo and gallery
The Logo is a square image, the Cover photo a landscape one, recommended size 1920 × 720 px. Both accept JPEG, PNG or WebP up to 5 MB.
The Photo gallery holds up to eight photos; publishing needs at least three. Every photo can carry a Caption, and you change the order with the handle or the Move up / Move down buttons.
Write the About the clinic text
The field takes a Polish and an English version. Publishing requires at least 80 characters in Polish — the counter under the field shows how many you have.
You can also click Generate description and pick a tone: Professional, Warm or Expert. The result is marked as an AI draft and has to be read before saving. In the highlights for the generator, do not give patient data — names, phone numbers, email addresses or home addresses; they will be rejected. Generating spends AI credits.
Fill in contact, hours, services and amenities
In the Contact details section you give the Street address, City, Phone and Email. The Get coordinates from address button sets the point on the map; if the address is unusual, you can type latitude and longitude by hand.
Opening hours and Services and prices are not edited here — the profile links to the schedule and the service catalogue, where that data lives. Under Amenities you tick Parking on site and Wheelchair accessible.
Close the checklist and publish
The Publication checklist has six entries and all of them have to be green:
- Clinic logo uploaded
- At least 3 gallery photos
- About text in Polish (min. 80 characters)
- Opening hours set
- At least one active service
- At least one practitioner with a photo, bio and specialization
While anything is missing, the Publish clinic button is inactive and tells you what to fill in. Publication can be undone — Unpublish clinic hides the clinic, but direct booking links keep working.
When something doesn't work
File is too large. Maximum size is 5 MB.
What this means: The photo exceeds the size limit for the logo, cover or gallery.
Only JPEG, PNG, and WebP images are supported.
What this means: The uploaded file is in another format — HEIC from a phone, or a PDF.
Please add at least 3 photos before publishing.
What this means: The gallery has fewer than three photos, and that is one of the publication conditions.
Gallery is full. Remove a photo before adding another.
What this means: The gallery already holds eight photos — the maximum.
Could not find coordinates for this address. Please enter them manually.
What this means: The address is incomplete, or written in a form the geocoder does not recognise.
We couldn't publish the clinic. Please try again.
What this means: Publication did not go through on the server side.
Remove personal data (names, phone, email, address) from the highlights before generating.
What this means: Personal data found its way into the highlights for the description generator.
Who has access
Clinic AdminThe clinic profile is edited by whoever manages the clinic. Individual practitioners' photos, bios and specializations are not edited from here — each person maintains those in their own profile. From the clinic side you set only what concerns this one place of work: the default room and the note shown under the practitioner's bio.
Related
- Public practitioner profile — who edits a practitioner's photo and bio.
- Practitioners at the clinic — team profile completeness and visibility.
- Service catalogue — where the services and prices in the profile come from.
Related features
Public practitioner profile
Your professional card: photo, bio, specializations, conditions treated, methods, education, languages and the Verified badge. There is one profile, however many clinics you work at.
Booking from the public page
The public address where a patient books without an account: they pick a service, a practitioner and a time, leave their details, and the appointment lands straight in the clinic calendar.
The clinic team
The list of people working in the clinic: who holds which role, how to change it, how to take access away from someone leaving, and what happens to their appointments and notes.
Service catalog
The list of what the practice sells: name, duration, price and VAT rate — with the option of a different price or a different duration for a specific person.