The Heltio app speaks four languages: Polish (the default), English, Ukrainian and Russian. The switcher sits in the top bar and works from any page of the app — you do not have to go into Settings for it.
The colour theme is a separate and much shorter matter: in the browser Heltio renders in light mode only.
How to do it
Click the globe icon in the top bar
The button is labelled Change language and shows the flag of the current language. The list unfolds four entries: Polski, English, Українська, Русский.
Pick a language
The change takes effect at once — there is no save button. The page address does not change: Heltio has no /pl/ or /en/ segments in its addresses, so typing one in by hand ends on a "not found" page.
Know where that choice is stored
The interface language is remembered in that one browser, for a year. A new browser, a new computer or a private window starts in Polish — Heltio does not guess the language from your system or browser settings. If you work in English on two computers, the language has to be picked once on each.
When you change it we also record your choice on the account, but that serves a different purpose: it is the language you receive notifications and messages from Heltio in. The app itself reads the browser setting only.
The theme — where it stands today
The browser app has no light/dark switch and no page reacts to a dark system theme. Looking for such a setting in Settings is a waste of time — it is not there.
The mobile app has an Appearance entry with a Light / Dark / System choice, but it only appears once Heltio enables the dark theme for your clinic. It is off by default, so most clinics will never see that entry at all.
There are no date-format, decimal-separator or font-size settings either. Date and time formats follow the chosen language and the clinic time zone set in Clinic details.
When something does not work
The language change is not visible straight away
What this means: The page did not manage to refresh its content after the choice was made from the list.
On a new computer the app is in Polish again
What this means: The language choice does not travel with the account — it lives in the browser where it was made.
Clearing browser data reverted the language
What this means: Deleting site data deletes the remembered language with it.
An address with an /en/ prefix returns a “not found” page
What this means: Heltio does not put the language into the address — every path exists in one form only.
Who has access
Any signed-in person changes the language, for themselves. There is no setting that forces one language on the whole team, and no role that blocks the choice.
Related
- Settings — a map of the configuration — where the rest of the configuration lives.
- Clinic details — the time zone the hours depend on.
- My profile — the description in Polish and in English.
Related features
Settings — a map of the configuration
What you set on the single Settings page, what has its own entry in the sidebar, and what you will not see in your clinic at all.
My profile — practitioner details and visibility
Photo, description, specializations, education and a professional licence number. Plus the switches that decide where the profile shows up at all.
Choosing the active clinic
One account can belong to several clinics. The switcher at the top of the sidebar decides whose patients, appointments and invoices you are currently looking at.