Patient portal
What patients see in their portal — bookings, programs, documents, messages.
9 features
How to link a parent, a legal guardian or another adult to a patient card, and what such a guardian can do in the Patient Portal.
How a patient works through an assigned program — logging exercises, the set runner with rest, a quick daily check-in, history and milestones.
The written conversation between a patient and the clinic in the Patient Portal — a separate thread per practitioner, the body chart as the only attachment, notifications both ways.
How a patient books a visit from the Patient Portal — a four-step wizard, instant booking versus a request, online payment, the waitlist, and rescheduling or cancelling.
An overview of the Patient Portal — how the patient gets access, what is in the menu, how they switch between clinics, and what they see when there is no access.
The questionnaires a patient fills in in the portal before they arrive — medical history, consents, a pain questionnaire and the clinic's own forms.
Allergies, medication, chronic conditions, height, weight and an emergency contact — the data a patient fills in themselves on the My Profile tab, and which you see on their card.
How the patient sees their treatment plan — a phase timeline with discharge criteria inside the health records, plus the weekly This week on your plan view.
The patient's money seen from the portal — balance and transaction history in My Wallet, purchased visit packages, recurring memberships and vouchers.