The Body chart is a figure on which you click the site of the complaint instead of describing it in words. The marks are saved with the note from the visit, line up into a trend and go into the printout for the patient.
The figure has four views: Front, Back, Left side, Right side. You open the panel in the active session; on the patient record the same chart shows the Most affected areas across the whole history.
How to do it
Add a mark
Click the figure — the Add mark dialog opens with the fields Region, Mark type, Intensity (0–10) and Note (optional).
The mark types: Pain, Numbness, Tingling, Weakness, Swelling, Scar, ROM Limit, Trigger Point, Palpation Tenderness, Treatment, Observation and Resolved.
If the spot does not correspond to any defined region, tick Free point — the mark is saved on coordinates.
Work faster
Quick marking is a switch: when it is on, touching the figure immediately adds a mark with the last-used type and intensity, without opening the dialog. After a run of additions you get Undo.
Carry forward copies the marks from the last visit onto today's chart — the number in brackets tells you how many there are to carry. If there is nothing to carry, Heltio says so outright instead of pretending it did something.
Close a symptom that has resolved
On an existing point choose Mark as resolved. A Resolved entry is created, with no intensity — a symptom that is not there has no severity. A confirmation mark appears on the chart.
This matters more than it looks: without it the history shows only complaints growing, and never resolving.
Compare with the previous visit
The Compare to last visit switch colours the chart into three categories: New this visit, Persisted and Resolved since last visit. If the previous visit has no marks, you will see No marks from the previous visit.
The Symptom spread panel gives three numbers across successive visits: Regions (how many were marked), Max (the highest intensity) and Spread — the number of distinct pain zones on a scale from 0 to 19, counted according to the WPI index. Head regions do not count towards that number.
Insert the marks into the note
Today's marks get the numbers P1, P2… The Insert into note button adds them to the body of the note as a list in the format P1 — region, type, intensity/10, together with the note on the point if you wrote one. The chart also goes into the PDF printout with the visit summary.
See what the patient marked
The patient marks their own pain in the portal — from the Mark where it hurts screen, from a pre-visit form, or by attaching a chart to a message. You see their marks as a Patient reported layer with a dashed ring.
The layer is read-only and does not save into your note. Every mark carries its source: Intake form, After an exercise session, Message or Other source.
When something goes wrong
The server rejected these pain-map marks, so they were not saved. Please add them again.
What this means: The save did not go through on the server side — usually because the note has been signed in the meantime and is closed.
Saved marks could not be loaded. Saving will replace the whole set.
What this means: The chart did not load the existing marks, and a save overwrites the whole set for this note.
Please select a region or enable free point.
What this means: The click landed outside any defined region of the figure.
Intensity must be between 0 and 10.
What this means: The value entered is outside the scale.
Nothing to carry forward — every mark from the previous visit is already on the chart
What this means: The carry-forward has already been done, or all the points were added by hand.
The summary appears once the body chart has been marked at two or more visits.
What this means: Symptom spread compares visits, and a single visit has nothing to compare with.
Who has access
PractitionerThe chart is filled in by the person running the visit. The marks belong to the note, so they inherit its restrictions: someone else's note and a signed note are treated by the chart as read-only.
The patient's marks are visible to the whole clinical team, and the patient sees them in their own portal.
Related
- Visit card — the section the chart is embedded in.
- Clinical notes — signing, amendments and what freezes the marks.
- Patient portal — where the patient's reports come from.
Related features
Visit card
A structured record of the examination — interview, physical examination, functional tests, hypothesis, therapy plan and coding, filled in during the visit and closed with a signature.
Clinical notes, signing and amendments
Four note formats, practice templates, the 48-hour edit window, and the signature that closes an entry for good — with the amendment as the only route to changing it.
Patient record
The file of a single person — personal details, clinical profile, note history, measurements, consents, guardians and settlements, in the tabs down the left-hand side.
Patient interview
The Interview section of the visit card and the permanent clinical profile on the patient record — what to record where, how to describe pain and what to do after ticking a red flag.
Patient portal: what the patient sees
An overview of the Patient Portal — how the patient gets access, what is in the menu, how they switch between clinics, and what they see when there is no access.