Skip to content

Clinic administration

Practitioners, roles, permissions, audit log, clinic settings and integrations.

10 features

Catalog favoritesStable

A short list of the ICD-10, ICD-9, ICF, outcome-measure and functional-test codes the clinic keeps within reach instead of the whole catalog. The clinic list and your own are separate.

Clinic AdminPractitioner
Integration and integration healthBeta

The register of HIS and SSO connectors and the message bus of a hospital facility: what comes in, what goes out, what failed and how to retry it.

Clinic Admin
Audit logStable

A record of who reached for patient data and when, and who changed it. Filters, export to CSV or JSON, the starting point for a GDPR inspection and for internal explanations.

Clinic Admin
Clinic profileStable

Logo, photos, description, opening hours and contact — everything a patient will see about the clinic in the Heltio finder. Plus the checklist that stops you publishing an empty page.

Clinic Admin
Inviting people to the clinicPlanned

The invitation form works, but the invited person has nowhere to click “accept” today. What the button actually does, what is missing, and how to add somebody to the team right now.

Clinic Admin
PIN LockStable

A four-digit code that covers the screen on a shared computer — by hand with a keyboard shortcut, or on its own after a set period of inactivity.

Clinic AdminPractitioner
Reporting bugs and feedbackStable

A round button in the bottom-right corner of every page. The form attaches the technical context by itself, so you do not have to describe where you were and what you clicked.

Clinic AdminReceptionistPractitioner
Roles and permissionsStable

Thirteen roles: four in an ordinary clinic, eight more in a hospital facility and one on the patient side. What each one sees, what it can change, and why a role cannot be overridden with a single permission.

Clinic Admin
Specializations, conditions and methodsStable

Three shared lists you pick your professional profile from. You cannot add an entry of your own by hand — instead you suggest one, and Heltio reviews it.

PractitionerClinic Admin
The clinic teamStable

The list of people working in the clinic: who holds which role, how to change it, how to take access away from someone leaving, and what happens to their appointments and notes.

Clinic Admin