Google Calendar is meant to link a practitioner's private calendar with the practice calendar: appointments from Heltio would appear in Google, and events from Google would show up in Heltio as time blocks.
This feature is not available yet. The Google Calendar card in the integration settings exists, but instead of a Connect Google Calendar button it shows a Coming soon label. The reason is on Google's side: the Heltio application is waiting for its consent screen to be verified, and without that the connection would be blocked at the first sign-in attempt.
What it will do once it starts
The Google Calendar card provides for four settings:
- Sync appointments — appointments from Heltio appear in Google Calendar.
- Sync time blocks — blocks created in Heltio go there too.
- Import external events — events from Google come back into Heltio as blocks labeled Imported from Google Calendar.
- Exclude all-day events — birthdays and holidays from Google do not swallow a whole working day in Heltio.
On top of that Sync now to force a run, a Last synced: … line or Never synced, and Disconnect with the warning This will stop syncing your appointments with Google Calendar. You can reconnect at any time.
The link is personal: it concerns one person and their own calendar, not the whole practice. Every practitioner connects their own.
When something goes wrong
Coming soon
What this means: The integration is disabled for all practices — it is waiting for verification on Google's side.
Never synced
What this means: The link exists, but no run has taken place yet.
Who has access
Practitioner Clinic AdminOnly the owner and the practice administrator can connect, disconnect, change the settings and force a run — the link stores access keys to a private Google account, so access is deliberately narrow. Assistants and reception do not operate this card. Every change leaves an entry in the audit log.
Related
- Calendar — blocking time by hand, the workaround for now.
- Google Calendar — the same integration from the configuration side.
- Practitioner working schedule — record permanent unavailable hours in the schedule, not as blocks.
Related features
Calendar — week grid and list view
The main working screen of the practice: a full 24-hour grid across the week, a switch to the appointment list, filters, drag-and-drop rescheduling and time blocking.
Practitioner working schedule
A working-hours template with a multi-week cycle, exceptions pinned to specific dates, copying a schedule across the team, and setting how much of it the practitioner may change themselves.
Google Calendar — synchronisation
Two-way sync of the clinic calendar with Google Calendar. The feature is built but switched off for every clinic — today you get your schedule out through the iCal feed.