AI and automation

You record the conversation with the patient, Heltio turns it into text and lays it out across the four SOAP fields. The recording is the one piece of material that cannot be de-identified — which is why it needs its own patient consent.

Every AI feature draws on one clinic balance. Here is what each call costs, when credits come back, and where to see the history.

AI assistants write drafts; you decide. What they can do, what they will never do, who switches them on, and where the credits come from.

A side panel in the active session suggests the next history-taking questions based on what is already in the note. You decide which one to ask.

Once the clinical note is signed, AI fills in a draft summary: exercise recommendations from the clinic library, lifestyle advice, a follow-up plan and a safety checklist.

Two consents, not one: the clinic accepts the data-processing agreement, and the patient — separately, and only for recording — agrees to the visit being recorded.

Reading text from a photo of a note is planned but does not work yet. Today you attach the photo to the appointment and type the content in by hand.

From a diagnosis description, AI lays out an outline therapy plan — phases, progression criteria and measurable goals. You review and correct everything before the plan exists.