Skip to content

Plan templates

A ready-made structure of phases, goals and programs for a recurring diagnosis — built once, then launched for one patient after another from a single dialog.

Required permissions:
Clinic AdminPractitioner
Reviewed: 2026-08-24

A plan template is a saved structure of therapy for a recurring diagnosis: phases with a duration and advancement criteria, goals pinned to outcome measures, and recommended exercise programs. Launching a template for a patient creates a finished plan.

Templates belong to the practice. There is no catalog shared across every Heltio practice — each one builds its own.

Open plan templates

How to do it

01

Build the template

New template opens a form with a Template details section (title, description, ICD-10 diagnosis code, description of the diagnosis, overall goals) and a Phases section.

Every phase has a title, a description, a Duration (weeks), Criteria to advance (one per line), Clinical Notes, Outcome goals and Recommended programs. You change the order of phases by dragging the handle or with the arrows.

02

Set the goals inside the phases

In the Outcome goals section you pick a Measure, a Goal, a Comparison (≤ (at most), ≥ (at least), = (exactly)) and a Baseline.

A goal with no measure or no target value blocks the save — that is the only way a goal can be measured later.

03

Save an existing plan as a template

You do not have to build from scratch. On a plan that has worked well, choose Save as template — you give only a Template title and an optional description, and the structure of phases and goals is copied over from the plan.

04

Launch the template for a patient

Use for patient… opens a dialog with two fields: Patient and Start Date. Below them Heltio sums up what will happen — for whom the plan will be created, from when, and how many phases will be copied.

The resulting plan is independent of the template. Later changes to the template do not touch plans that already exist, and changes to a plan do not travel back to the template.

05

Correct the template

Edit lets you change the Template details — title, description, diagnosis, overall goals.

06

Keep the library tidy

The template card shows the number of phases, the total estimated duration, the number of goals, Used N times and the date of the last change. The available actions: View, Edit, Duplicate, Delete, Use for patient….

Deleting a template does not touch the plans created from it — Heltio says so in the confirmation dialog.

When something goes wrong

Warning

Phase structure cannot be edited after creation. Duplicate this template and rebuild it to change phases, goals or linked programs.

What this means: The edit screen changes only the descriptive details of the template.

What to do: Choose **Duplicate**, rebuild the copy, and delete the old template once the new one is ready.
Warning

This template has no phases yet — practitioners won't find it useful until you add at least one.

What this means: A template with no phases has nothing to copy into a patient's plan.

What to do: Add at least one phase with a title before you save.
Warning

Phase 1, goal 2: both the measure and a target value are required.

What this means: The goal has a measure selected but no target value, or the other way round.

What to do: Fill in both fields, or delete the goal with the **Remove goal** button.
Warning

Phase 1, goal 2: baseline must be a number.

What this means: The baseline field holds text instead of a number.

What to do: Type a number, or leave the field empty — the baseline is not required.
Info

Coming soon — cross-clinic sharing

What this means: The **Share with clinic** switch concerns visibility inside a single practice. Exchanging templates between practices is not available yet.

What to do: To move a template to another practice, build it there by hand.
Error

Failed to load templates

What this means: The list did not finish loading — usually a dropped connection.

What to do: Refresh the page. If the message comes back, check which practice you are working in.

Who has access

Clinic Admin Practitioner

Every role that can see programs can browse the templates. They are created, edited and deleted by the Owner, the Administrator and a Practitioner.

Launching a template for a patient creates a treatment plan, so it requires the same permissions as creating a plan from scratch.

Was this article helpful?

Didn't find an answer? Write to us.

Open the contact form